Skip to main content

How to Send a Receipt for a Paid Invoice

Once an invoice is marked paid, the Send Invoice button is gone. Here's where to find and send the receipt instead.

Written by Fred Pape

Already marked an invoice paid and now need to send the customer a receipt? The Send Invoice button only shows up when you're first creating an invoice — once it's marked paid, you'll get the receipt from a different spot.

Here's how:

  1. In the left sidebar, go to Invoicing.

  2. Click Invoices.

  3. Filter the list to Paid.

  4. Find the invoice, then click the three-dot menu on the right.

  5. Click View Receipt.

  6. Download the PDF and email it to your customer.

That PDF is your customer's proof of payment — no need to recreate or resend the original invoice.

If you have any questions, please don't forget to use our chat box in the lower right-hand corner of your screen. We will be more than happy to help you.

Did this answer your question?