All Collections
Web App
Why Can't I Unapprove a Job?
Why Can't I Unapprove a Job?

A tutorial with the necessary steps to unapprove a job

Fred Pape avatar
Written by Fred Pape
Updated over a week ago

If you've ever tried to un-approve a job and discovered that you couldn't, here's how to fix it.

I'm assuming that you've gone to a Project and now you're trying to un-approve a job. Maybe a Customer changed their mind or an aspect of the Project changed, etc. You clicked on the "This Workarea is Approved" toggle and nothing happened. Here's what to do:

Step by Step:

Step 1:

Click on the Invoicing tab.

Step 2:

On this page, you can see all the invoices that have been created for this job up to this point. Click on the Invoice, which will provide you with a red Delete Invoice button. Click on it.

You will be asked to confirm this is what you want to do. Click Ok.

Step 3:

Go back to the Workareas tab and click on the workarea you were trying to un-approve. You can now click on the "This workarea is approved toggle" and turn it off.

Make sure you hit Save before you leave.

You're done!

Drop any questions in the blue chat box.

Did this answer your question?