If your SynkedUP calendar shows up fine in Google Calendar on your computer but won't display on your phone — in the Google Calendar app or in the calendar widget — this article will fix it.
Is this actually your issue?
This article is for you if all of these are true:
You added your SynkedUP calendar to Google Calendar
It shows correctly when you open Google Calendar in a browser on your computer
It does not show in the Google Calendar app on your phone
It does not show in your phone's Google Calendar widget
If your SynkedUP calendar isn't showing on desktop either, that's a different issue — you'll want to start with our setup article instead.
What's actually going on
Three things have to work together for your SynkedUP calendar to appear on your phone:
SynkedUP creates the calendar feed
Google subscribes to the feed at the account level
Your phone's app or widget displays calendars from your Google account
When the calendar shows on desktop but not mobile, it almost always means step 2 went wrong — Google didn't fully subscribe to the feed at the account level. The desktop view can be misleading because it sometimes shows calendars that aren't actually attached to your Google account.
The two most common reasons step 2 fails:
The SynkedUP link you pasted into Google Calendar was incomplete (missing the security token at the end)
The link started with
webcal://instead ofhttps://(Google Calendar doesn't acceptwebcal://links)
The fix
Step 1 — Get the correct SynkedUP link
In SynkedUP, go to Schedule (or Calendar)
Click Share
Copy the entire link — make sure to scroll if needed and grab all of it
Your full link should look something like this:
webcal://api.synkedup.com/api/web/calendar-events/webcal/user?token=...
The ?token=... part at the end is required. Without it, Google treats the calendar as private and you'll see a "you don't have access" error.
Step 2 — Change webcal:// to https://
Google Calendar doesn't accept webcal:// links. You need to swap the protocol manually.
Take this:
webcal://api.synkedup.com/api/web/calendar-events/webcal/user?token=...
Change it to:
https://api.synkedup.com/api/web/calendar-events/webcal/user?token=...
Only the webcal:// at the very front changes. Leave everything else alone.
Step 3 — Add it to Google Calendar (desktop)
You need to do this part on a computer, not your phone.
Open Google Calendar at calendar.google.com
On the left side, find Other calendars
Click the + next to it
Click From URL
Paste your full
https://...link (with the token)Click Add calendar
You should not see a "request access" popup. If you do, your URL is missing the token — go back to Step 1.
Step 4 — Enable the calendar on your phone
Wait 1–5 minutes for Google to finish subscribing in the background. Then:
Open the Google Calendar app on your phone (not Samsung Calendar — the actual Google one)
Tap the menu icon (three lines, top left)
Scroll down through your calendars list
Find your SynkedUP calendar — it may be named "SynkedUP" or appear as a long URL
Tap the checkbox to turn it on
Tap the calendar name itself and confirm Sync is on and visibility is enabled
Step 5 — Refresh your widget
Even with the calendar enabled, widgets often need a manual refresh to pick up new calendar sources.
Long-press the Google Calendar widget on your home screen
Remove it
Add it back
If your widget has a settings/gear icon, open it and confirm it's set to show All calendars, or manually check the box for your SynkedUP calendar. By default, some widgets only show one calendar.
How to test it worked
You should now see your SynkedUP jobs in three places:
Google Calendar on desktop
Google Calendar app on your phone
Google Calendar widget on your phone's home screen
To verify the sync is real (not just cached):
Schedule a test job in SynkedUP 30 minutes in the future
Wait 5–15 minutes (ICS calendar feeds aren't instant — a 5–15 minute lag is normal)
Check your phone's Google Calendar app
The job should appear
If the test job shows up, you're done.
Still not working?
Try these in order:
Force a Google Calendar sync on your phone
Open your phone's Settings
Go to Accounts → Google → your Google account
Toggle Calendar sync off
Wait 10 seconds
Toggle it back on
Clear the Google Calendar app cache
Phone Settings → Apps → Google Calendar
Tap Storage
Tap Clear cache (do not tap Clear data)
Re-open the Google Calendar app
Re-add the calendar from scratch
If a "you don't have access" error appeared earlier in the process, Google may have half-subscribed and gotten stuck. The fix is usually:
In Google Calendar desktop, find your SynkedUP calendar under Other calendars
Hover over it, click the three dots, and Unsubscribe
Repeat Step 3 above with the corrected
https://link
Clean up duplicate SynkedUP calendars
If you see two SynkedUP calendars in your Google Calendar list (this happens when you re-attempt the add):
Toggle one of them off and watch your calendar
If your jobs disappear, that's the working one — turn it back on
Hover the other one, click the three dots, and Unsubscribe
You should only have one SynkedUP calendar attached.
Optional: clean up your widget for daily use
Once everything is syncing, a few small tweaks make the widget much more useful in the field:
Color-code your SynkedUP calendar so jobs are visually distinct from personal events
Filter your widget to show only SynkedUP + your main calendar (hides birthdays, holidays, and other clutter)
If you want to see only your own jobs, subscribe to My Schedule in SynkedUP; if you want full company visibility, use All Users Schedule
One thing to remember
SynkedUP uses an ICS calendar feed. That means updates aren't instant — they can lag 5–15 minutes. If you just scheduled a job and it isn't on your phone yet, give it a few minutes before troubleshooting.
Note: I left the URLs (api.synkedup.com) unchanged since those are actual technical endpoints — changing them would break the example for users copying the link format.