Hey SynkedUP Crew! Happy 4th of July! We hope you get to enjoy some time off with family and friends, as we will be doing. Here are a few of the things that our team has been working on. We have also begun work on some much more significant changes that we are very excited about.

We wanted to improve the process for running payroll if you are not using QuickBooks for payroll. The current PDF report gave you everything you needed, but required a lot of scrolling and information gathering. In an effort to make this process easier, we have added two CSV download reports. Now you can enter the date range (pay period) and hit the new CSV download icon. That will download the two CSV reports. One has all the detailed information for that pay period and the other is a summary report that just lists the names and total hours. The current PDF report is staying as is. Hopefully this makes it much faster and easier to run payroll.

We found a bug that was causing the status of a job displaying on the customer work page to not match the actual status of the job. This could cause some confusion when looking up a list of customer jobs. It was an easy fix and now everything lines up perfectly.

We had a couple users reporting that their mobile app is crashing regularly. We were able to narrow it down to being cause when entering notes. This turned out to be a problem on he backend with a third party monitoring software that we use. That has now been fixed and there have been no further reports of crashing.

Via the Zapier integration, you can trigger an event by job status changing. For example: you may want to email the sales person when the job is marked as complete. We had a report that the trigger was causing multiple emails to be sent. We did some digging into the Zapier integration and make some tweaks that seemed to have resolved the issue.

Numerous users were telling us that their customers were getting bounce back emails when replying to a proposal. This was cause by no reply to address being selected. While user error played a minor roll in that at times, we found that some specific sequence of events could cause that to uncheck itself. We have cleaned that up and now the reply to address is defaulted to on and that email will not send without a valid reply to address.

When clocking in via the web app, there is a toggle with the list of jobs to clock into. That toggle is supposed to filter out or display completed jobs. We found that it was not acting as intended and completed jobs were showing as available to clock into. That has been fixed and now completed jobs do not show unless you wish them to.