Hey SynkedUP Crew! Here is what we have been up to over the past few weeks....

At a Glance:

We had a brief moment where item summary reports would generate an error when trying to print the PDF. That is now working as it should.

We had a few users getting error codes when trying to clock into a job. After investigating, we found the jobs were timing out if they had a very large number of visits. So, not surprising, these tended to be companies unbillable shop projects and it was the end of the year. That has been fixed, however, it would be best practice to start a new project for the new year.

It was discovered that the create proposal link button was dead. Hitting it would do nothing. Thankfully, we discovered that this was a small mistake made in some other work being done and it was quickly fixed.

As we neared the end of the year and users were reviewing the year, it was pointed out that the time PDF report would give an error when trying to print the entire year. We had to make some minor changes and that is no longer an issue.

We found when working in service packages that hitting the push changes button was not working as expected. Changes and tasks were disappearing. We were able to find the cause of that problem and everything works as expected now.

We had a few users let us know that items within templates and templates themselves were being duplicated. This was happening when creating a new template and hitting save, it would save a duplicate as well. Adding an item to any template would duplicate the item when saving. We quickly found the issue and that is no longer a problem.