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How can I resolve and prevent timesheet export issues between SynkedUP and QuickBooks?

Fred Pape avatar
Written by Fred Pape
Updated over 2 weeks ago

Resolving and Preventing Timesheet Export Issues between SynkedUP and QuickBooks

Integrating SynkedUP with QuickBooks allows for seamless timesheet management. However, users may encounter specific issues while exporting timesheets. This article addresses two common concerns: discrepancies in exported time formats and errors in work area assignments that have already been synced. Preventative tips are also provided to ensure smooth integration.

Understanding Time Format Discrepancies in Exported Timesheets

When exporting timesheets to QuickBooks, SynkedUP converts time entries from a standard or quarter-hour format into decimal hours. For example, a timesheet value of 6:25 (6 hours and 25 minutes) may appear as 6.42 in the exported file. This conversion represents time as a decimal, where the portion after the decimal reflects a fraction of an hour. To calculate the equivalent minutes:

  1. Multiply the decimal portion by 60. For example, 0.42 × 60 = 25.2 minutes. Therefore, 6.42 represents 6 hours and approximately 25 minutes.

Additionally, discrepancies may result from lunch deductions or other adjustments before export. For instance:

  • If the original timesheet entry was 6.91 hours (6 hours and 55 minutes), and a 0.5-hour lunch deduction was applied, the final exported time would be around 6.41 or 6.42 hours after rounding.

Understanding this time conversion is critical to ensuring accuracy when reviewing exported data.

Correcting Errors in Exported Timesheets

Once a timesheet has been exported or synced with QuickBooks, it becomes locked in SynkedUP and cannot be edited within the application. If errors are identified, such as assigning the wrong work area, follow these steps to correct them:

  1. Open QuickBooks and locate the incorrect timesheet entry.

  2. Make the necessary adjustments directly in QuickBooks (e.g., update the work area or reverse the entry).

  3. If a corrected timesheet needs to be reflected in future exports, create a new timesheet in SynkedUP with accurate details.

To avoid similar issues in the future, double-check all timesheet details—such as work areas and time entries—before exporting.

Preventative Tips for Smooth Integration

  • Verify Timesheet Accuracy: Ensure all time entries and work area details are correct before exporting to QuickBooks to minimize errors.

  • Understand Time Calculations: Familiarize yourself with decimal time conversions to align exported numbers with on-screen times.

  • Apply Deductions Consistently: If lunch or other deductions are applied, ensure that these adjustments are communicated clearly to all team members responsible for timesheet management.

By addressing these concerns and implementing preventative measures, you can ensure a smoother integration experience between SynkedUP and QuickBooks.


For further assistance, refer to SynkedUP's documentation or contact customer support for specialized guidance.

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